By completing your purchase, you acknowledge that all sales are final. Dollhouse Minks does not accept refunds, exchanges, or returns once an order has been placed and paid for. Exceptions are only considered for items that arrive damaged, defective, or incorrect, and must be reported within the required timeframe.

If your order arrives with an issue, contact us at dollhouseminksllc@gmail.com with clear photos of the item(s), your order number, and your packing slip.

Orders cannot be modified or cancelled once placed or fulfilled. We do not offer refunds or exchanges due to customer error, including selecting the wrong items at checkout. Please review your order carefully before completing your purchase.

Orders are processed within 1–4 business days after payment is received. We ship Monday through Friday, excluding holidays. Processing times do not include shipping transit time.

Dollhouse Minks is not responsible for lost, stolen, or delayed packages once they have been handed to the carrier. Packages marked as "delivered" by the carrier will not be reshipped. Please contact the carrier directly to file a claim for lost or stolen packages.

We are not responsible for packages lost or undelivered due to incorrect shipping address information entered at checkout. Please verify your shipping details before placing your order.

Pickup orders are processed within 1–3 business days and must be collected within 6 business days of the ready notification. Unclaimed pickup orders will be cancelled without a refund.

By checking the box below and completing your purchase, you confirm that you have read, understood, and agree to these terms and conditions. These terms apply to all orders placed through www.dollhouseminks.com.